They are talking about us
Discover how ICE SAS is perceived by professionals, institutions and key market players through these external statements.
“We would like to express our sincere thanks for your responsiveness. The relay was repaired in record time, and this was extremely important for us in relation to our power generation, particularly with the restart of our reactor.”
D. F.
Service support engineer – Technical lead
“Responsiveness to technical inquiries (the nuclear sector places strong emphasis on nuclear safety; therefore, the client pays close attention to the effectiveness of issue resolution and the speed of response, among other factors).”
A. S.
Responsible for the Chinese nuclear power market
“Thank you for your response – this is good news, as it concerns a shipment with a significantly shortened lead time.”
G. G.
Project engineer
“This authorization is granted on the basis of their “Quality Manual ref. MAN_MQE_01_J” which scope and implementation have been reviewed and conditionally accepted by Tractebel.”
H. P.
Quality & repair maintenance section manager
“This is to certify that according to KHNP’s qualification procedure, this company has been registered on KHNP’s Approved Spare Parts Vendor List.”
P. J. H.
Senior quality manager
“ICE devices have been specifically selected in order to fulfil our requirement for reliable, precise and efficient equipment, which is of major importance in our field of activity. These relays have been installed and operating to our full satisfaction.”
C. X.
Electrical engineer
“Smooth project progress. On-time delivery. Product meets our requirements. Particularly effective support for low to moderately complex applications. Competent configuration and testing team.”
C. C.
Project manager & electrical lead
“I would like to thank you and your teams for the work accomplished.”
F. B.
Electrical project manager
“ICE SAS has implemented a quality assurance programme that meets the requirements of the UNE 73401 standard.”
R. M. H.
Chief auditor
“I would like to sincerely thank you for the daily pleasure I have had working with you to successfully deliver the projects from Electre “d” to Smart Electre. I would also like to thank you for your friendliness, professionalism, attentiveness, and responsiveness to our requests, whether during the qualification phases or during the site migration phases.
Thank you for everything you have brought me, both on a human and a technical level, over these past fifteen years, which have gone by far too quickly.”
B. F.
Control and monitoring expert
“An important and high-stakes milestone was reached today. I would like to thank you for meeting this challenge. Each of you demonstrated commitment, responsiveness, and professionalism in successfully carrying out this project.”
S. B.
Technician
“As part of the qualification of the ICE NPF915 Medium Voltage Protection Relay from the NP900 range, we inform you that the functional tests of the various protection functions performed on this relay have been successful. Consequently, this relay is certified.”
S. R.
Head of the protection and digital control systems department
“I hereby confirm that I ordered and installed a relay from the NP900 range, through the ICE company. To date, we are satisfied with this equipment.”
B. D.
HV/MV substation project manager
“Your company is qualified and, as such, can be consulted by Électricité de France – DIPNN / DPNT.”
E. G.
EDF point of contact
“Reliability in delivery dates and in the dispatch of documentation. Strong climate of trust between supplier and client.”
A. C.
Hardware project lead
“ICE has implemented a quality system successfully evaluated in accordance with the requirements of the standard UNE 73401.”
*Audit report
R. V. R.
Corporate quality assurance manager
“Thank you for your response – this is good news, as it concerns a shipment with a significantly shortened lead time.”
C. J.
Project manager
“Enedis confirms that PCCN system is installed since more than 10 years in the Enedis grid. This material is still installed with the third version of PCCN.”
C. C.
Control command service manager
“The evaluation is satisfactory for ICE. Communication between ICE and EDF UTO remains effective and constructive.”
C. A.
Hardware sales engineer
“We would like to extend our thanks to you and your company for accommodating Alstom Thermal Products during our recent visit to carry out a supplier evaluation. Our overall impression of ICE is that your Quality Management Systems and technical processes are sufficient and that you are able to supply electrical protection devices and systems of the quality required by Alstom.”
R. H. M.
Manager supplier quality and development
“ICE worked on modifying our protection relays to make them compatible with the new switchgear. The intervention was of high quality and completed in record time. ICE’s design offices assisted us “live” with validating the modifications, defining new parameters, and performing line calculations. A long-standing partnership, truly valuable for small organisations like ours in such situations.”
O. B.
Technical coordinator
“We have several static relays per cell, and they do not allow fault analysis. The replacement of these relays by ICE saves us precious time!”
M. S. A.
Maintenance manager
“The sessions fully met our expectations. These training courses satisfy our requirements and enable the participants to acquire the desired knowledge and skills. They particularly appreciate the quality of the instruction, the equipment provided during the training, and the practical components, which allow ample hands-on experience.”
H. L.
Automation and Industrial Systems Unit Manager
“The content of this training course is fully satisfactory with regard to the activities carried out by EDF/DIPDE on the electrical distribution networks of nuclear power plants.”
V. B.
Team leader
ASCO Energie
“Everything works perfectly; it’s an excellent product.”
M. R.
Operations Director
“Since ICE’s intervention, several of our plants have been equipped with NPRG870 relays, and deployments continue.”
T. B.
Hydraulics – DTG – Performance department